Privacy Policy

Last Updated: December 16, 2025

South Brother Services ("South Brother Services," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://southbrotherservices.com (the "Site").

South Brother Services and all of its subsidiaries are solely owned and operated by 16956033 Canada Inc.

By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When you visit the Site or make a purchase, we may collect certain personally identifiable information, including but not limited to:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely by third-party payment providers)
• Order history and purchase details

Automatically Collected Information

We may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Device identifiers
• Pages viewed and time spent on the Site
• Referring URLs

This data is collected using cookies, pixels, log files, and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Communicate with you regarding purchases, updates, or customer service inquiries
• Improve and optimize our website and services
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Deliver marketing, advertising, or promotional content (where permitted by law)

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts.

You may choose to disable cookies through your browser settings; however, doing so may affect certain features of the Site.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

• Payment processors
• Shipping and fulfillment providers
• Website hosting and analytics providers
• Marketing and advertising platforms

All third parties are required to protect your information and use it only for the purposes specified.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Withdraw consent to data processing
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Ownership and Corporate Structure

South Brother Services and all related subsidiaries, brands, and operations are solely owned and operated by 16956033 Canada Inc. Any data collected through this Site is controlled under this corporate entity.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of any updates.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us: